Send a message to our support team for answers to questions before you buy, help with your Shopp store purchases or problems using Shopp.

Response time is around 15 hours — 4 days.
Speed things up and get a guaranteed response from the support team fast with a Priority Support credit*.
* Priority support credits are in limited supply based on support team availability.

Follow the Tips for Getting Help to the right to prevent extra delays.

• I have a pre-sale question. I need help with my account or a purchase. I think something is broken. Something else…
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• You must be logged-in to a verified account to submit troubleshooting and technical support requests to the Help Desk.